May 23, 2022

Global logistics and package delivery company UPS will use Jumia’s network across Africa to expand its presence on the continent after announcing a new partnership that will give it access to the e-commerce company’s last mile delivery infrastructure.

This means that UPS customers can pick up or deliver packages for worldwide shipping at Jumia stations in Kenya, Morocco and Nigeria. Later it is planned to expand the partnership to Ghana and Côte d’Ivoire, as well as to other African markets (Algeria, Senegal, Tunisia, Uganda and South Africa).

Jumia started growing its logistics business seven years ago because of the fragmentation of the logistics industry and as a way to boost order volume in its e-commerce marketplace outside cities, allowing customers in remote areas to place orders. In 2020, Jumia opened up its third-party logistics marketplace, reserving it exclusively for e-commerce and food merchants operating in its marketplace.

“At the beginning of our journey (implementation of an e-commerce platform), 10 years ago, the logistics infrastructure was one of the most difficult aspects of our work environment. This challenge has catalysed us to create a unique logistics platform in Africa that provides reliable, convenient and cost-effective delivery services to our merchants and consumers,” said Apoorva Kumar, Senior Vice President of Logistics at Jumia.

“Today, we are helping other companies overcome these infrastructure challenges by giving them access to our logistics platform. We are thrilled and honored to be partnering with UPS, the world’s leading logistics company, to provide them with last mile solutions in Africa. We see this as a confirmation of the strength of our logistics platform and as an incentive to further improve our services and redouble our efforts to build a world-class logistics company in Africa,” said Kumar.

In the logistics market, Jumia employs about 600 partners for last mile delivery, most of which are small logistics companies. The e-commerce company has 3,000 pickup points across its 11 markets in Africa, all supported by technology that “aggregates and matches demand with supply opportunities based on various parameters such as quality of service, network access and shipping costs.”

UPS, Vice President of Engineering and Operations, said: “UPS’ asset approach, such as its partnership with Jumia, provides companies with the ability to quickly and reliably connect with new customers around the world through our global network, potentially accelerating their revenue growth. “. For the Indian Subcontinent, Middle East and Africa by Gregory Goba Blue.

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